What Information We Hold and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transactional data tied to deposits and withdrawals so we can verify your wallet activity and
-
1
resolve any disputes quickly. Device data — your browser type, IP address, and session timestamps — is logged automatically each time you access the lobby. We use this to detect unusual login patterns and keep your account secure. We do not sell your personal data to
-
2
third parties. Data shared with payment processors like bKash and Nagad is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: account records are kept for as long as your account is active and for a period after
-
3
closure as required by applicable law. Cookie data and session logs are held for shorter periods. If you are in Bangladesh, your use of this platform and the data we process is subject to your local law and the eligibility rules of your region. We update
-
4
this policy when our practices change, and we will notify you through your registered contact details.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.